This policy applies to KalimLabs LLC business services. For the KalimLabs Arabic learning application, see kalimlabs.com.
SMS Terms
These are the text messages we send to business owners who hire us to answer their calls: what they are, how you sign up, how many to expect, and how to stop them.
1. What these messages are
KalimLabs LLC answers phone calls for business owners. When we answer a call on your behalf, we send you a text message so you know who rang and what they wanted, without having to open anything.
That is the only kind of text we send you. We do not send marketing texts and we never text you about anything you did not sign up for.
A message looks like this:
“New call answered 10:42am — James Miller, +1 (415) 555-0142. Boiler not firing, wants a visit Thursday. Full notes in your dashboard.”
2. How you opt in
Business owners opt in when contracting KalimLabs LLC for phone answering services. During onboarding you provide your mobile number and agree to these SMS terms. Your consent is recorded in the service agreement.
We only text the number you give us for this purpose. Nobody else can sign you up, and we do not take numbers from any other source.
You do not have to agree to get the service. If you would rather not receive texts, your call records still arrive by email and stay in your dashboard.
3. How many messages, and what they cost
You receive one SMS notification per call answered on your behalf. That is typically 3–10 messages per day. Busy days are more, quiet days fewer, because it depends entirely on how many people ring your business.
Message and data rates may apply. We do not charge for the messages themselves; your mobile network may, depending on your plan.
4. How to stop, and how to get help
Reply STOP to any message to opt out. We send one confirmation and then nothing further. To start again, write to us at support@kalimlabs.com and we will switch the notifications back on.
Reply HELP for help, or contact us at support@kalimlabs.com.
Opting out stops the text alerts only. It does not cancel your service — we keep answering your calls, and the records keep arriving by email and in your dashboard.
5. What we do with your number
Mobile phone numbers collected for SMS purposes will not be shared with or sold to third parties or affiliates for marketing purposes. No mobile information will be shared with third parties for marketing or promotional purposes.
Your number is used to send you these notifications and to reach you about your service. It passes through our messaging provider only to deliver the message to you.
Our Privacy Policy explains everything else we hold and how to ask for a copy or deletion.
6. Who we do not text
We do not text the people who call your business. If you want callers to receive a follow-up message, that has to be set up deliberately, and it is your responsibility to have their consent first. See section 8 of our Terms of Service.
7. Delivery
Messages depend on mobile networks, so delivery is not guaranteed and can be delayed. Carriers are not liable for delayed or undelivered messages. If notifications stop arriving, write to support@kalimlabs.com and we will look into it.
8. Contact and changes
Questions about these terms: support@kalimlabs.com. KalimLabs LLC, 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801, USA.
If these terms change, we update the effective date at the top and post the new version here. The effective date of this version is September 17, 2026.